Starbucks apologizes after racial slur written on customer's cup

Joint Statement from Kevin Johnson, Robinson and Nelson | Starbucks Newsroom

"Laurel" or "Beaner"?

A barista at a Starbucks in La Cañada Flintridge is accused of printing a racial slur on a Latino customer's drinks on Tuesday. It's a coffee run they make just about every day.

Apparently the Starbucks worker understood the man say "Venti White Mocha" and "Venti Ice Caramel Macchiato", but not his name Pedro.

"I asked him if he realized what they had put on his cup".

"It's like an insult overall", he said.

Initially, the location offered Pedro a $50 gift card to compensate for the ordeal.

"He went to Starbucks, and they asked for his name, and his name is 'Peter, ' and they wrote this 'beaner, '" friend Miguel Acosta told the news outlet via a translator.

Hernandez followed up with a complaint to Starbucks on Twitter. "It brings back a lot of old, you know, growth that we should've had before".

Starbucks said in a statement it is working to remedy the incident, NBC said.

But on Thursday Morning, Pedro met with the company's local leadership team who wanted to rectify the situation. She said the manager was very apologetic and promised to investigate the incident.

"He accepted our apology", the spokesman, Nate Nesbitt, said. Starbucks has not responded to multiple requests for additional comment.

Just two weeks before Starbucks is set to close thousands of locations for "racial-bias education", for its employees, the coffee company is once again facing scrutiny after a barista at a store in La Cañada Flintridge, California, targeted a Hispanic customer with a racial slur. Last month, a Philadelphia Starbucks employee called the cops on two black men two minutes after they sat down in the coffee shop to wait for someone before buying anything. As part of a settlement with the men, Starbucks and the city agreed to support a $200,000 initiative to encourage young entrepreneurs.

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