The woman claims she was diagnosed by doctors and says she had never had herpes or cold sores before using the sample.
"I truly believe that if you walk by every makeup counter or every makeup store, they do have all the precautions to keep it clean, but there's only so much you can do because people are out there being, not to be rude, but a bit disgusting", said Garcia.
The lawsuit claims Sephora failed to warn her, as well as other customers, of the dangers of using lipstick samples.
A Sephora cosmetics store in Hollywood cared more about peddling lipstick than the oral health of customers, and now a woman is stuck with a lifelong disease. according to a new suit. Sephora does provide separate wands and sanitation materials for customers who wish to use their samples, but it's incredibly hard to ensure that all items are sterile, especially when it's up to the customers to keep such "common use" items clean. Customers can use cotton swabs or cotton pads that are usually available at test stations, as refraining from using hands to apply prevents bacteria or viruses from spreading even further. Bustle has reached out for comment from Sephora. You can remove the top of the lipstick before use as well as use rubbing alcohol to wipe the product down.