While the blaze has prompted an outpouring of generosity, with many people donating provisions and clothes, it has also unleashed rage at the authorities as the charred tower was cast as a deadly symbol of a deeply divided society.
Members of the public said there appeared to be no centralised list of those missing, and that they were forced to continually visit or call the various rescue centres and hospitals that were dealing with those affected. "The Prime Minister is distraught about what has happened", said Mr Green, who was appointed Mrs May's deputy in the wake of the election. "That is very controversial here as it is a place that people have made their homes, have families, and have networks", she added.
He described the residents as "brilliant" in how they raised and explained their concerns to May: "I thought the way they expressed themselves with a mixture of passion and reason was fantastic, and I hope it's the beginning of a process, not the end of a process, the beginning of a process of real listening between government, RBKC [the Royal Borough of Kensington and Chelsea council], local residents, that will bring about lasting change".
Mohammad Alhajali, 23, has been identified as one of the victims who died in a fire at a residential high-rise building in London, June 14, 2017. "(But there was) nothing, they weren't collating these numbers".
Local residents have decried inadequate information and aid from council staff in the fire's aftermath, with hundreds of disgruntled demonstrators flocking to protest at Kensington town hall Saturday.
"But, frankly, the support on the ground for families who needed help or basic information in the initial hours after this appalling disaster was not good enough".
May was asked repeatedly in an interview on Friday whether she had misread the public mood.
As she left St Clement's Church following a visit lasting less than an hour, the PM faced cries of "coward" and "shame on you".
"It has been decided today that the public inquiry will report back to me personally".
They said: "We naturally welcome funds for those in need, though this does show once more the tendency to sideline residents' views".
She added: "There are people in there, obviously, who have been subject to a very intense fire, and that will make some of the identification very hard, which is why it's even more important that we make sure we do this in a measured, careful and very well managed way".
The head of state said a saddened country was showing resolve in the face of adversity and a determination to rebuild lives wrecked by "terrible" tragedy. People have lost their lives and others have lost everything, all their possessions, their home and everything.
"But it is a awful tragedy".
"I've heard the criticisms of the council this morning, the leader of the opposition and from others, I've read what the media have been saying about it".
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Community groups have said warnings about poor fire safety have always been ignored, and that in the aftermath of the disaster, officials had failed to immediately take care of those affected.
"The Government has taken action on the recommendations of the coroner's report", she insisted.
The government is struggling to find temporary housing for people who lived in the 24-story tower.